Client Support

How do I access my download?
Your downloadable documents will appear on the same page after payment is confirmed, ready for immediate access and use.

Can I use these resources in school or at home?
Yes. Our resources are designed for schools, home learning, and community settings.

What format are the products in?
All products are provided as digital PDF downloads.

I haven’t received my email. What should I do?
Please check your spam or junk folder first. If you still need help, contact us and we’ll be happy to assist.

Do you offer refunds?
If you experience a technical issue or accidental duplicate purchase, please contact us and we will review your request.

Can I share the resources with others?
Resources are licensed for the purchaser’s own use in their classroom, home, or organisation. If you’d like wider use or team access, please contact us for licensing options.

Need help?
We’re happy to support you. Please contact us through our website.